Complaints Procedure

We appreciate that from time to time parents  and others connected to the school will have concerns. In order to deal with such situations effectively it is important to follow the correct procedure. For parents, this will often mean meeting with the class teacher  for reassurance. If the situation is not resolved parents may share their concern with a senior member of staff or the headteacher. 
If a parent or member of the community would like to make a complaint they much do so following the procedure below and as outlined in our school complaints procedure (see link below). It is important that these steps are followed to allow investigations to be effective and to safeguard children and staff.